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Delivering for users of the West End

Air Quality

We’re working closely with Westminster City Council, TfL, the GLA and other local stakeholders, to help drive improvements to our air quality across the West End.

Reducing congestion and vehicle movements is a vital part of that, and reducing traffic to a single lane in each direction on Regent Street is a step in the right direction.

However, we know that any decisions on road use need to be considered in a holistic way, ensuring that they contribute to an overall reduction in vehicle movements, without pushing road users on to surrounding streets, or impacting access for people using public transport services like buses.

We will be utilising technology and partnerships to continue to monitor air quality and traffic at Regent Street, as part of our commitment to delivering a safer, healthier environment across The Crown Estate’s portfolio.


This project forms part of our goals to achieve Net Zero Carbon by 2030 and to support biodiversity in the West End.

The project has delivered a diverse mix of tree and plant species, structures, sizes and shapes to create visual interest and optimise biodiversity on Regent Street. As part of our commitment to learn and trial new technologies, we are monitoring how these planters respond to an urban environment and what works best for them.

All the trees used for the scheme have been sourced from nursery stock within the UK and shrub planting has been procured from biosecure/plant pass-ported sources in the UK and Europe.


Our plans are introducing cycle lanes for the first time on Regent Street. New mandatory cycle lanes have been introduced two-way over a 1.2km length of Regent Street and Langham Place. We want to support cycling as a sustainable mode of travel, and have also delivered new cycle parking hubs and stands.


We are committed to creating accessible places, and we have engaged with organisations such as AccessAble on these plans, to ensure this is a central part of our ongoing plans for Regent Street.

In designing the new street, we considered a number of measures to help improve accessibility for visitors to Regent Street – including introducing tactile paving at crossing points for those with visual impairments and creating new seating areas to enable people to pause and rest. This includes new bespoke benches and seats along the street.

We’ve also made sure to maintain accessible public transport provisions, with expanded waiting areas at bus stops with accessible boarding spaces.

Technological solutions, monitoring and future opportunities

Technology is being used to understand how people use the street now and how it can be shaped for the future. This doesn’t end on Regent Street – we have to work with other landlords and partners, to help make material changes across the West End.

In collaboration with Westminster City Council, we are monitoring a number of key areas of feedback and data to ensure we can evolve and improve Regent Street based on user experience and evidence.

Importantly, this is being approached holistically – whilst we are monitoring Regent Street, we are also considering the wider area.

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